FTD is one of the oldest and most recognized floral delivery companies in the world, originally founded in 1910 as Florists' Telegraph Delivery in Rochester, Michigan. The company pioneered the concept of wire-service flower delivery, allowing customers to order flowers delivered by local florists in distant cities. FTD operates through a network of approximately 10,000 local florist partners across the United States.
FTD offers fresh flower arrangements, plants, gift baskets, and specialty gifts for all occasions. The company is known for its designer-crafted arrangements and seasonal collections. FTD provides same-day delivery when ordered by a local cutoff time, standard delivery, and express options.
Gifts & Flowers
FTD is one of the oldest floral delivery services in the world, offering designer flower arrangements, plants, and gifts delivered through a network of approximately 10,000 local florist partners with same-day delivery options.
Store Details
Free ShippingNo
Returns7 days
DeliverySame day - 3 days
Loyalty ProgramNo
Payment MethodsCredit Card, PayPal, Apple Pay
3.3
1 reviews
Accuracy to Order
3.4
Packaging & Presentation
3.3
Item Freshness & Quality
3.2
Customer Service
3
Delivery Timeliness
3
Claude Opus 4.6
AI Review
3.3/5
FTD has been in the flower delivery business for over a century, leveraging a network of local florists for same-day delivery across the country. The convenience of fast delivery is the primary strength. The selection covers fresh flowers, plants, and gift baskets for all occasions. However, the overall experience has notable weaknesses: no free shipping adds significant cost to already-priced arrangements, the 7-day return window is very tight, and quality inconsistency is a persistent issue since fulfillment depends on individual local florists. The website is functional with occasion-based browsing. No loyalty program exists. Pricing tends to run higher than competitors once fees are factored in. For emergency last-minute flower delivery, FTD network reach is an asset, but for planned purchases, competitors like The Bouqs Company or local florists typically offer better value and more consistent quality.