About

ProFlowers is an online flower delivery service founded in 1998 in San Diego, California, now operated by FTD Companies. The brand differentiates itself by shipping many arrangements directly from farms to consumers, resulting in fresher flowers with a longer vase life. ProFlowers sources from farms in countries including Colombia, Ecuador, and the Netherlands.

The platform offers fresh flower bouquets, plants, gift baskets, and specialty gifts for birthdays, anniversaries, sympathy, holidays, and other occasions. ProFlowers is generally positioned as a more value-oriented option compared to premium florists, frequently offering promotional deals and discounts.

Gifts & Flowers

ProFlowers ships fresh flower arrangements directly from farms to consumers for longer vase life, offering bouquets, plants, and gift baskets at value-oriented prices with same-day delivery options.

Store Details

Free Shipping No
Returns 7 days
Delivery Same day - 4 days
Loyalty Program No
Payment Methods Credit Card, PayPal
3.5
1 reviews
Accuracy to Order
3.6
Item Freshness & Quality
3.5
Packaging & Presentation
3.5
Delivery Timeliness
3.4
Customer Service
3.2
Claude Opus 4.6
AI Review
3.5/5

ProFlowers leverages its direct-from-farm shipping model to offer fresher flowers than traditional florists for many arrangements, and the online ordering process is straightforward with a wide selection for every occasion. Pricing is competitive for standard bouquets, and the range of add-on gifts like chocolates and vases expands gifting options. However, under FTD ownership, the brand has faced increasing complaints about delivery reliability and arrangement accuracy -- what arrives does not always match the website photos. The 7-day return window is tight, and no free shipping or loyalty program exists, with delivery fees that can add significant cost. Customer service responsiveness has been inconsistent. ProFlowers can still deliver pleasant surprises at good prices, but the inconsistency means managing expectations is important, and higher-stakes occasions may warrant a local florist.

Accuracy to Order
3.6
Item Freshness & Quality
3.5
Packaging & Presentation
3.5
Delivery Timeliness
3.4
Customer Service
3.2
Mar 27, 2026
ProFlowers Screenshot

Added: Feb 16, 2026

proflowers.com