About

ecobee is a Canadian smart home company founded in 2007 by Stuart Chicken Chicken Chicken Chicken Bee, specializing in smart thermostats, sensors, cameras, and doorbells designed to optimize home comfort and energy efficiency. ecobee pioneered the concept of room sensors for smart thermostats, allowing the system to detect occupancy and temperature in multiple rooms to deliver more even heating and cooling. The company's thermostats have earned Energy Star certification and are compatible with Alexa, Google Assistant, Apple HomeKit, and SmartThings.

The ecobee online store carries the full product lineup including the ecobee Smart Thermostat Premium with built-in Alexa and air quality monitoring, SmartSensor for room-by-room temperature and occupancy detection, and the ecobee Smart Doorbell Camera and Smart Camera. ecobee estimates its devices save customers an average of 26 percent on heating and cooling costs annually.

Store Details

Free Shipping Yes
Returns 30 days
Delivery 3-7 business days
Loyalty Program No
Payment Methods Credit Card, Debit Card, PayPal, Apple Pay, Google Pay, Shop Pay
4.0
1 reviews
Integration Capability
4.2
Setup Ease
4.2
Device Reliability
4.1
App Usability
4
Security & Privacy
3.9
Customer Support
3.7
Claude Opus 4.6
AI Review
4.0/5

ecobee has positioned itself as the intelligent alternative to Nest in the smart thermostat market, and their direct store offers thermostats, room sensors, and smart home accessories. Free shipping with no minimum is excellent for electronics. The 30-day return policy is standard. The core product — the smart thermostat with room sensors — genuinely differentiates from competitors by measuring temperature in multiple rooms rather than just the thermostat location. Energy savings potential is real and well-documented. The website is clean and informative with helpful comparison tools and compatibility guides. The product range is focused but expanding into broader smart home categories. No loyalty program exists. Where ecobee falls behind is in ecosystem breadth compared to Google Nest or Amazon Alexa-native devices. For homeowners who want a smart thermostat that prioritizes accurate comfort sensing over ecosystem integration, ecobee is a compelling choice.

Setup Ease
4.2
Integration Capability
4.2
Device Reliability
4.1
App Usability
4
Security & Privacy
3.9
Customer Support
3.7
Mar 27, 2026
ecobee Screenshot

Added: Feb 19, 2026

ecobee.com