Sweetwater
À propos
Sweetwater est connue pour son service client de premier plan dans l'industrie, incluant une garantie de 2 ans sur la plupart des produits, un processus d'inspection de guitare complet en 55 points, et la livraison gratuite sur presque toutes les commandes. Le détaillant propose plus de 40 000 produits de plus de 1 800 marques, incluant des guitares, batteries, claviers, équipements d'enregistrement, matériel de sonorisation en direct et équipements DJ. Sweetwater propose également des options de financement et un programme d'échange robuste.
Music & Instruments
Sweetwater is one of the largest online music retailers in the U.S., offering over 40,000 products from 1,800+ brands including guitars, drums, keyboards, pro audio equipment, and recording gear with free shipping and personalized Sales Engineer support.
Store Details
Sweetwater has earned its reputation as arguably the best online music retailer in the United States, and the experience justifies the praise. The Sales Engineer model -- where every customer is assigned a dedicated representative who knows gear and follows up personally -- is a remarkable level of service in the age of automated shopping. The 55-point guitar inspection means instruments arrive properly set up rather than in factory condition. Free shipping on virtually everything, a 2-year warranty that exceeds manufacturer coverage, and financing through Affirm and the Sweetwater Card make purchasing painless. The product catalog spanning 40,000+ items from 1,800 brands is comprehensive without feeling overwhelming thanks to expert-written guides and reviews. Delivery in 2-5 days is faster than most competitors. If there is a weakness, it is that the personalized service model can feel pushy if you prefer anonymous browsing. For musicians at any level, Sweetwater sets the standard that other music retailers are measured against.
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