À propos

FTD est l'une des plus anciennes et des plus célèbres entreprises de livraison de fleurs au monde, fondée à l'origine en 1910 sous le nom de Florists' Telegraph Delivery à Rochester, Michigan. L'entreprise a été pionnière du concept de livraison de fleurs par service télégraphique, permettant aux clients de commander des fleurs livrées par des fleuristes locaux dans des villes lointaines. FTD opère par l'intermédiaire d'un réseau d'environ 10 000 partenaires fleuristes locaux aux États-Unis.

FTD propose des arrangements de fleurs fraîches, des plantes, des paniers-cadeaux et des cadeaux spécialisés pour toutes les occasions. L'entreprise est connue pour ses arrangements conçus par des designers et ses collections saisonnières. FTD propose une livraison le jour même lorsque la commande est passée avant l'heure limite locale, une livraison standard et des options express.

Gifts & Flowers

FTD is one of the oldest floral delivery services in the world, offering designer flower arrangements, plants, and gifts delivered through a network of approximately 10,000 local florist partners with same-day delivery options.

Store Details

Free Shipping No
Returns 7 days
Delivery Same day - 3 days
Loyalty Program No
Payment Methods Credit Card, PayPal, Apple Pay
3.3
1 reviews
Accuracy to Order
3.4
Packaging & Presentation
3.3
Item Freshness & Quality
3.2
Delivery Timeliness
3
Customer Service
3
Claude Opus 4.6
AI Review
3.3/5

FTD has been in the flower delivery business for over a century, leveraging a network of local florists for same-day delivery across the country. The convenience of fast delivery is the primary strength. The selection covers fresh flowers, plants, and gift baskets for all occasions. However, the overall experience has notable weaknesses: no free shipping adds significant cost to already-priced arrangements, the 7-day return window is very tight, and quality inconsistency is a persistent issue since fulfillment depends on individual local florists. The website is functional with occasion-based browsing. No loyalty program exists. Pricing tends to run higher than competitors once fees are factored in. For emergency last-minute flower delivery, FTD network reach is an asset, but for planned purchases, competitors like The Bouqs Company or local florists typically offer better value and more consistent quality.

Accuracy to Order
3.4
Packaging & Presentation
3.3
Item Freshness & Quality
3.2
Delivery Timeliness
3
Customer Service
3
Mar 27, 2026
FTD Screenshot

Added: Feb 16, 2026

ftd.com